VoIP Phones is increasingly becoming a requirement by business owners and consumers alike because they have many advantages. VoIP telephony provides business users with real-time conference features that can be accessed from any location, at any time. It also allows for the extension of these features into the workplace, increasing efficiency and productivity. Because VoIP utilizes the same technology as standard analog telephones, it can offer users the same features as digital phone lines (also known as STD lines) while providing them with a high-quality call quality and better value for their money.
The primary advantage of VoIP technology is its cost-efficiency and its portability.
A VoIP phone or IP telephone utilizes voice over IP technology for making and transmitting phone calls over an IP network, including the Internet, rather than the conventional public switched telephone network. VoIP technology is available for use by individual consumers as well as businesses. With a VoIP technology network, any user can take full advantage of the benefits that are offered by a conventional PSTN system and can place VoIP phones as a primary communication tool in their business.
A major disadvantage of using VoIP Phones is the ongoing need for expansion and maintenance support. Unlike a PSTN system that can be updated and maintained easily with a dedicated administrator, the majority of consumers and businesses are unable or do not desire to invest in an IT professional for the purpose of managing their VoIP telephony system. As a result, this requirement becomes an inhibiting factor when it comes to expanding the use of VoIP phones. Most businesses are unable to justify investing in additional hardware and software when there are other more pressing issues in their organization.
Another issue that may impede the adoption of VoIP technology is the lack of portability. Users must have access to an analog telephone adapter (OTA) or an equivalent device to make use of any VoIP phone’s features. Although there are a number of converter devices available, they will not work with some VoIP phones and will require an internet connection. This issue will remain even if improvements are brought to IP telephony in the future.
One of the reasons why people are reluctant to switch to VoIP Phones is that they are familiar with using regular landlines. They are also used to receiving voice data via their regular landline, which is not possible with VoIP Phones. It is difficult for those who have switched from regular landlines to VoIP Phones to adapt to the new habit of receiving digital voice calls on their phone. It is possible however that users can overcome this challenge by setting up another device, such as a laptop, to make their VoIP calls.
The cost of implementing a VoIP telephone system
depends largely on the length of time it takes to set up the necessary infrastructure and also on the geographical area in which the business resides. Most businesses are able to switch to VoIP technology with only a small outlay as compared to the cost of traditional landlines. For businesses with multiple locations, the cost can be cut dramatically. However, a business cannot make the switch to VoIP from regular phones without incurring significant costs as an alternative. The majority of consumers who already own cellular phones will be unwilling to make the change due to the cost involved.
If businesses are able to manage the transition well, then it will be possible for the majority of employees to make the switch to VoIP systems in their offices. This is particularly true of businesses that have been using IP phones for many years. In the past, it was difficult to transfer IP phones between locations. However, companies that provide business VoIP services have developed IP telephones that are compatible with nearly all IP telephony service providers. Once a business has decided to make the transition, then it should be possible for the employees to make the change seamlessly without any significant financial impact. Switching to an all-in-one VoIP service provider, office phone system, and mobile devices will help to reduce operating expenses and increase profitability.
- SIP trunks are now being used with SIP servers and gateways. SIP trunks are used to forward calls between IP phones and the Internet.
- Gateways enable one IP phone call to be connected to more than one Internet phone at the same time.
- The combination of gateways and trunks will allow users to make unlimited, conference-style calls.
- Nextiva is a VoIP service provider that provides users with a feature-rich solution that will allow them to incorporate VoIP into their existing business phone service plan.